This section outlines some of the terms of use, policies, privacy practices and other information that is important.

Legal Categories

By using this website you are deemed to have read and agreed to the following terms of use:

These Terms and Conditions (the "Terms") set out the conditions under which U.EXCHANGE (hereinafter referred to as, "U.X") offer you use of the U.X Website at (the "Site" or "Website") and access to the U.X Platform (the "Platform"). Please read the Terms carefully and do not use the Site or the Platform unless you accept them.


Furthermore, the following terminology applies to these Terms and Conditions and any or all Agreements: "Client", "Registered User", "You" and "Your" refers to you, the person accessing this website and accepting these terms and conditions. "The Organization", "Ourselves", "We" and "Us", refers to U.X. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment or fees necessary to undertake the services provided by U.X and its' associated Platform.

By registering on and using any of the functions provided by the U.X Site or Platform, you are deemed to have read, understood and accepted all of the following terms & conditions. In addition, by opening an account to use the U.X Platform:

  • you have accepted these Terms; and
  • you are confirming that you are at least 18 years of age and have the full capacity to accept these Terms and enter into a transaction as a result of using the U.X Platform
  • you agree only to trade with legally obtained funds that belong to you
  • you agree to take full responsibility for your trading or non-trading actions and any gains or losses sustained as a result of using the U.X platform
  • you confirm the details provided upon registration are true and accurate
  • you agree to abide by any relevant laws in your jurisdiction, including reporting any trading profits for taxation purposes.

Changes to the Terms and Conditions

U.X reserves the right, at its sole discretion, to change, add or remove portions of these Terms, at any time. Such notification will be made via the Website. It is your responsibility to review the amended Terms.

Your continued use of the Website and Platform following the posting of changes will mean that you accept and agree to the changes and you agree that all subsequent transactions by you will be subject to these Terms.

KYC (Know-Your-Client) and AML (Anti Money Laundering) Policies

U.X is committed in providing a safe, compliant and reputable service to our clients. For this reason, U.X insists on a comprehensive and thorough KYC (Know-Your-Customer) and AML (Anti Money Laundering) compliance implementation. This includes the monitoring of suspicious transactions and obligatory reporting to local regulators and other compliance bodies.

Our AML and KYC policies differ depending on the country of origin of which our clients are located and furthermore recorded against through the U.X registration process. The specific AML and KYC policies as per regional jurisdiction are located below. Our compliance framework ensures that regulatory requirements are being adhered to at both a local and global level, instilling a level of trust and ensuring U.X will continue to operate uninterrupted.

U.X reserves the right to refuse registration to persons from or in jurisdictions that do not meet international AML standards or who could be considered as Politically Exposed Persons.

U.X reserves the right to verify our users and their transactions. In addition to this, any attempt to abuse U.X or its platform will result in an immediate account suspension

U.X AML and KYC policies are as follows:

  • Registered users whose transactions only involve virtual currencies are not required to verify their identity; however, users accept that neglecting to input their real name may result in an inability to recover the account in case the user loses his or her access credentials.
  • To obtain increased daily and monthly withdrawal limits, registered users are required to verify their identity. Precise requirements may vary from time to time.
  • Suspicious transactions may result in a Suspicious Activity Report being submitted to the relevant regulatory and compliance bodies.

Disclaimer: Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, and U.X:

  • Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Organization's literature; and
  • Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Organization of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
  • May not be held liable for any losses incurred, either directly or indirectly, through your use of The Website of any of its functionality / function and features.
  • Suspicious transactions may result in a Suspicious Activity Report being submitted to the relevant regulatory and compliance bodies.
  • Does not provide advice for its users on trading techniques, models, algorithms or similar. Users of this website are responsible for the results of their actions with their account balances. Users are also responsible for protecting access to information to the Website including, but not limited to, user names, passwords, and bank account details. U.X is not responsible for the outcome, whether positive or negative, of any action performed by any of its users within or related to the Website or Platform.
  • Cannot guarantee that prices available on the website are always accurate. In cases where the site displays inaccurate pricing due to technical or communication glitches, the Platform specifically reserves the right to roll back any incorrectly executed transactions.
  • Cannot be held liable for any malfunction, breakdown, delay or interruption to the Internet connection, or if for any other reason our site, is unavailable for any period of time. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
  • Make no guarantees regarding the real or perceived value of the Traded Currencies. The prices displayed on the Website are purely the current determined price as set by market buyers and sellers. This price could change at any moment, and the prices listed on the Website may not match or be comparable to prices on other trading platforms.
  • The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Stolen Funds

Any deposited funds found to stem from stolen sources are subject to confiscation.

Termination of Agreement

U.X reserves the right to suspend or terminate any Services Agreement for any reason, including the ending of services that have already commenced. This includes the suspension or termination of any registered user's account. Accounts which have been inactive for 6 months and have never been funded will typically be cancelled.

Barring force majeure, irregular activity or the deposit of stolen funds, cancelled accounts with balances stemming from prior deposits or trading activity will normally be permitted to withdraw these.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within U.X on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. U.X reserves the right to block access for any user accessing the Website via proxy service with intentions to conceal originating identity. This includes access via the Tor anonymity network.


Like most interactive web sites this Organization's website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Organization's services and the full content of this website and other?


Contact information, can be found on our Contact Us link on our website or via Organization literature or via the Organization's stated telephone numbers.

These terms and conditions form part of the Agreement between the Client and U.X. Your accessing of this website and/or the use of its Platform indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein.

Privacy Statement

Our business has been built on trust between our customers and ourselves. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles:

  • We only collect personal information that we believe to be relevant and required to conduct our business.
  • We use your personal information to provide you with better customer services and products.
  • We may pass your personal information to other U.EXCHANGE ("U.X") or U.CASH Network companies or agents, as permitted by law.
  • We will not disclose your personal information to any external organization unless we have your consent or are required by law or have previously informed you.
  • We may be required from time to time to disclose your personal information to Governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.
  • We aim to keep your personal information on our records accurate and up-to-date.
  • We maintain strict security systems designed to prevent unauthorized access to your personal information by anyone, including our staff.
  • All U.X and U.CASH Network companies, all our staff and all third parties with permitted access to your information are specifically required to observe our confidentiality obligations.
By maintaining our commitment to these principles, we at U.X will ensure that we respect the inherent trust that you place in us.

Your Privacy Matters to Us

This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.

Data Security

Security is our top priority. U.X will strive at all times to ensure that your personal data will be protected against unauthorized or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.

The secure area of our website supports the use of 128-bit Secure Socket Layer (SSL) encryption technology - an industry standard for encryption over the Internet to protect data. When you provide sensitive information such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet.

Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorized access.?All practical steps will be taken to ensure that personal data will not be kept longer than necessary.

Security Assurance

Both you and U.X play an important role in protecting against online fraud. You should be careful that your account details including your Username and/or Password are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorized use of it. Do not share your Username and/or password or allow access or use of it by others. We endeavor to put in place high standards of security to protect your interests.

You should safeguard your unique Username and Password by keeping it secret and confidential. Never write them down or share these details with anyone. When choosing your unique Username and Password for the first time, do not create it using easily identifiable information such as your birthday, telephone number or a recognizable part of your name. If you think your Username and/or password has been disclosed to a third party, is lost or stolen and unauthorized transactions may have been conducted, you are responsible to inform us immediately.

Collection of Personal Information

Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of "cookies". Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Cookies can make the site more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. The information collected by "cookies" is anonymous aggregated research data, and contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, by disabling them, you may not be able to take full advantage of our website.

Marketing Promotions

Occasionally we may collect personal information from visitors to this site and those individuals that participate in a contest or promotion. Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think, may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities. You can choose to receive marketing and other promotional materials by email. If you do receive email or promotional direct mailings, you will always have an opportunity to opt-out. If at any time you would like us to cease sending you direct mailings, please contact our representatives e-mail.

Notice to Customers Relating to Personal Data (Privacy)

This Statement is made by U.X and is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.

  • From time to time, it is necessary for customers to supply us with data in connection with the opening or continuation of accounts and the establishment or continuation of facilities or provision of services or compliance with any laws or guidelines issued by regulatory or other authorities.
  • Failure to supply such data may result in U.X being unable to open or continue accounts or establish or continue facilities or provide services or comply with any laws or guidelines issued by regulatory or other authorities.
  • It is also the case that data are collected from customers in the ordinary course of the continuation of the relationship (for example in case the guidelines change).
  • The purposes for which data relating to a customer may be used are as follows:
    • the daily operation of the services and facilities provided to customers;
    • meeting the requirements to make disclosure under the requirements of any law binding on U.X under and for the purposes of any guidelines issued by regulatory or other authorities with which the Bank or any of its branches are expected to comply;
  • Data held by U.X relating to a customer will be kept confidential but U.X may provide such information to the following parties for the purposes set out in paragraph (d):
    • any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or securities clearing or other services to U.X in connection with the operation of its business;
    • any other person under a duty of confidentiality to U.X including a group company of U.X which has undertaken to keep such information confidential;
    • any person to whom U.X is under an obligation to make disclosure under the requirements of any law binding on U.X or under and for the purposes of any guidelines issued by regulatory or other authorities with which U.X is expected to comply
IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above. Thank you for choosing U.X.

Risk Warning

The trading of goods and products, real or virtual, as well as virtual currencies involves significant risk. Prices can and do fluctuate on any given day. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any currency - virtual or not - may be subject to large swings in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling or trading anything on a market.

Digital asset trading also has special risks not generally shared with official currencies or goods or commodities in a market. Unlike most currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, Bitcoin and other cryptocurrencies are a new unique kind of currency, backed by technology and trust. There is no central bank that can take corrective measure to protect the value of these digital assets in a crisis or issue more currency.

Instead, Bitcoin as well as other digital currencies are an as-yet autonomous and largely unregulated worldwide system of currency firms and individuals. Traders put their trust in a digital, decentralized and partially anonymous system that relies on peer-to-peer networking and cryptography to maintain its integrity.

Cryptocurrency trading is probably susceptible to irrational (or rational) bubbles or loss of confidence, which could collapse demand relative to supply. For example, confidence might collapse in Bitcoin because of unexpected changes imposed by the software developers or others, a government crackdown, the creation of superior competing alternative currencies, or a deflationary or inflationary spiral. Confidence might also collapse because of technical problems: if the anonymity of the system is compromised, if money is lost or stolen, or if hackers or governments are able to prevent any transactions from settling.

There may be additional risks that we have not foreseen or identified in our Terms of Use.

You should carefully assess whether your financial situation and tolerance for risk is suitable for buying, selling or trading Bitcoins or other cryptocurrencies and digital assets.

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